Tutorials Commercial

Activating bulk recurring payments at domain level

In the following, we will go over the bulk recurrence system for domains, explaining the basic functionality.

Views 274Published 21/03/2024by Mark Dohi

Introduction

Bulk recurrence for domains is a suitable tool for all customers who have multiple services in their account and want to activate recurring payments for certain or all domains in the account. In the following, we will go through the steps to activate the recurrence for both all domains (in bulk) and for the selection possibility.

Requirements

The bulk recurrence options will be visible in the customer account only after a card is added and validated. If you do not have a card added and need assistance in this regard, you can go through the article: "General Card Management".

Steps

Immediately after logging into the Hostico customer account, we will select the "Domains" section from the left side of the page.

Hostico Domains

As mentioned in the introduction, for the recurrence options to be visible, you must first have added a card to your account. If you have added the card, in the "Actions" menu it will be displayed as follows:

Domain Recurrence Actions

Here you will see 4 options: Renew, Renew All, Recurring Payment, Recurring Payment All.
The first two options are for generating advance renewal proforma invoices, and the last two are the elements of interest for this article.

If you select "Recurring Payment", the domains for which you want to activate the recurrence will need to be manually checked. However, if you select "Recurring Payment All", all domains in the account will be automatically checked.


An important aspect to consider is the billing details. If you want the "owner" of the invoice to be on different dates than those of the main account, you can select a billing sub-contact from the Contact section.
Attention! - If you select a sub-contact and have multiple cards in the account, before confirming the procedure, make sure that the selected billing details and the cardholder match. This is important for correct billing and subsequent accounting by the client (in case of payments made on behalf of a company).
After ensuring that all aspects have been verified, we finalize the procedure by clicking the Confirm button.

Notes

If you have selected the wrong card or sub-contact, you can update the options from the general domains page either by directly accessing the domain name and deactivating it from the page. If you cannot update these aspects, please contact the sales department to address the situation.

When selecting the recurrence, it will be necessary to verify the validity of the card. If the recurrence is active but the card expires before the domain is invoiced, the withdrawal of the amount will no longer be possible, and there is a risk that the domain will be "suspended", and in some cases, additional fees may be required for reactivation.

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